Community Health Workers Toolkit
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Community Health Workers:
An implementation toolkit
A toolkit for organizations & managers
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Why programs should address social determinants of health
How to use this toolkit
Workforce: Professionalism and Training
Defining the Role
Orientation
Continued Training and Refinement
Outcomes Measures for Social Determinants of Health
Evaluation Perspective
Developing, Testing, and Using Outcomes Measures
1. Development Timeline
2. Developing Measures
3. How to Test Measures
4. Internal Outcomes
5. Caseloads as Outcomes
Process Improvement
Process Improvement Models
1. Plan-Do-Study-Act
2. Six Sigma, Lean, and Lean Six Sigma
3. Empowerment Evaluation
4. Change Management Spreadsheet
Workflows
1. Workflow Creation
Changing Assessments and Outcomes Measures
Resources
Citations
Resources
ONLINE RESOURCES
Continued Training and Calibration
National Academy for State Health Policy
Minnesota CHW Alliance Toolkit
APHA CHW section
CDC Toolkit for states implementing CHW strategies
National Association of Community Health Workers
Caseloads as Outcomes
University of Pittsburgh Medical Center Social Impact
Rural Health CHW Toolkit: Evaluation
Sinai Health System Guide
Arizona Prevention Resource Center
Changing Assessments and Outcomes Measures
PDSA Cycles from the Agency for Healthcare Research and Quality
Fillable Plan Do Study Act (PDSA) Tool for Health Care Quality Improvement (QI)
PDSA The Institute for Healthcare Improvement Center
Empowerment Evaluation (Fetterman 2017)
Lean Six Sigma (Purdue 2020)
Lean Six Sigma and Agile (Villanova 2020)
CDC checklist for planning, implementation, evaluation, and sustainability
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